Modern living room with a Vetrima wall decal, beige sectional sofa, and decorative items.

ABOUT US

At Vetrima, we don’t just create lighting—we craft experiences.

Every piece in our collection reflects a deep passion for design, quality, and timeless beauty. What started as a small workshop fueled by creativity has grown into a trusted destination for those who believe lighting is more than function—it’s art.

CONTACT US
FREQUENTLY ASKED QUESTIONS
Quick answers to our most common questions. Need more help? Contact our support team anytime.

How long will it take to process and deliver my order? +

Your order is processed within 1–2 business days (Mon–Fri). Delivery takes 5–7 business days, so you can expect your order within 6–9 business days.

Do you deliver worldwide? +

Currently, Vetrima ships only within the United Kingdom. International shipping options are being explored for the future.

How can I track my order? +

After shipping, you’ll receive an email with a tracking number. You can track your shipment via our Track Your Order page.

Which payment methods does Vetrima accept? +

We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, and Shop Pay.

Is my payment information secure when ordering from Vetrima? +

Yes! We use SSL encryption and industry-standard security practices to keep your payment details safe.